Standard Bank
Where did my money go?

I went in to the branch at Gezina 3 days ago to close my Contract save savings account and all the money was placed back into my account and all went well. But today a debit order went of from my account into the no longer existing savings account. When I phoned to hear what is going on they said I have to go into the branch again to fix it, I don't have the time to do this and wait for hours again. Please fix the mistake