WE HAVE PAID UP OUR ACCOUNT AND REQUESTED THAT THE ACCOUNT BE CLOSED, AS WE ARE BUSY BUYING A HOUSE AND NEED TO CUT ON OUR DEBT TO QUALIFY. WE REQUESTED A LETTER FROM RCS AND GALAXY TO STATE THAT THE ACCOUNT IS CLOSED AS IT IS NOT SHOWING ON ITC YET. HOWEVER THEY STATE WE NEED TO WAIT 36 DAYS, WHICH WE CANNOT AS WE WILL LOOSE THE SALE OF THE HOUSE. WE ASKED THEM FOR A FAVOUR IF THEY CANNOT HELP US QUICKER BUT THEY POINT BLANK REFUSED. IT IS QUITE SIMPLE WE ONLY NEED A LETTER TO CONFIRM THE ACCOUNT IS CLOSED, WE KNOW IT TAKES 36 DAYS BUT ASKED NICELY FOR HELP IN THIS CASE.
0 comments