AfricaComplaints.com » Business & Finance » Complaint / review: African Bank - Disgusted no response/feedback by Alicia Adonis | #320099

African Bank
Disgusted no response/feedback by Alicia Adonis

15 Aug'13 sent email & supporting docs to DMC lawyers for African bank. 3 Sep'13 lodged complaint on hello peter then only received a call to assist me with matter of 2004 ITC listing wrongfully. Sent supporting docs as proof of acc paid via garnish & over-paid by R10, 309.04 on 25 July 2004 with letterhead of previous request to African bank dating back to July 2006 for assistance. I did not receive a call or email indicating the matter is being dealt with despite emailing and calling African bank. Only when lodging another complaint I receive a call from Alicia Adonis saying docs not received.16 Sept'13 I re-sent docs & requested she confirms receipt, which she did. I did the recon, sent the docs as proof & was told a recon will be done & I will be notified with the result. Tried calling & mailing Alicia Adonis since 18 Sept'13 to no avail, so only when lodging a complaint on hello peter will you get a call from African Bank, also just to shut you up for a while & no assistance. So I will do what African Bank does and charge interest on the amt owing to me R10, 309.04 from 2005 @9 yrs @ their interest rate I was charged 22%=2267.98x9=20, 411.82 just on interest=30, 720.86, lawyer cal

Date:

Company: African Bank

Country: South Africa   City: Head Office

Category: Business & Finance

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