At month end a unauthorised amount was deducted from my bank account for a loan settled a month ago.
I have contacted the supplier numerous times asking for my reimbursement. Even sending them a form they sent to payback my money. I kept on emailing the customer care and they referred me to a debt collector saying my loan was handed over. I fail to understand this as the loan was repaid in full. Now after weeks. No one is replying.
This is wrong as thet should have stopped the debit order.
so I am waiting
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