JD Financial Services
Loan paid up & not updated on ITC 4 almost a yea

Below is my email to Pauline and her senior

Good Day

I need my profile to be updated on ITC as i am tired of calling the call centre and i get is empty promise from the consultants..

Pauline was not helpful at all with my complaint i think she is the worst i spoke to out of all the agents she couldn't even listen to what i was saying to her..

I have been trying to find out why my profile is not updated on ITC since May 2011 and nothing is happening all i am told is that it will be done in 21 days and now its almost a year.

My account is paid in Full and i demand my ITC payment profile to be updated asap

Zandile