I refer to my complaint - https:///absa/complaints/absa-not-doing-job-and-responsible-for--1299641
I also refer to this email sent by Lesley Schoenfeldt.
Mr Floyd, I will be closing your case number 231444. This is a Civil Matter between you and your mother - Mrs S Floyd.
I have liaised with Mrs Floyd, and she advised that either herself, or your brother will contact you directly regarding this matter, and will resolve the discrepancy over the R800.00 (R600.00 and R200.00 dated 14/01/2014).
The R200.00 Cashsend transaction to your cellphone number 082 049 was cancelled successfully on the 14/01/2014, and the funds were re-credited to your bank account on the same day.
These transactions were effected using your Internet Banking PIN and Password.
THIS IS!!
ABSA CONTACTED THE AND MADE A DEAL WITH THEM!
ABSA IS THUS AIDING THE BY THEIR CONTINUED BEHAVIOUR OF SPEAKING TO ANYONE BUT THE ACCOUNT HOLDER - I AM ON MY WAY TO THE SAPS TO ADD THIS TO THE CASE AGAINST ABSA
I AM REPORTING ABSA TO THE BANK OMBUDS AS WELL AND COMMERCIAL CRIMES
YOU WILL ONLY TALK TO THE ACCOUNT HOLDER, MR TB FLOYD
I EXPECT ALL DOCS BY END TODAY
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