Since my car accident early last year it has been one frustration with Alexander Forbes, their risk department just does not seem to be doing their job or rather trying a little harder. Ive been paying an additional amount of almost R 300 towards my insurance premium, even though the accident was NOT my fault, my excess is also still outstanding to me. The last two months I have receievd the same answers from them - AWAITING A SETTLEMENT FROM THE THIRD PARTY. In the meantime i'll just keep paying for someone else's mistake.
Can someone who wants to help please assist me.
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