Can you please explain to me why you have set the same debit order to go off twice? On the 2nd Jan'14, an amount of R3472.97 ref: Ned/mfc agreed 44731210001 went off my account, which was what we had agreed on, Now on the 3rd Jan the same debit order went off again and this time I didn't have enough funds on this account, as I thought I was done with my debit orders. Now, what I want to know is, Who will be paying the R138, my bank had charged me as an unpaid debit order fee, and this is certainly not a mistake from my side? I also need MFC to provide me with a letter stating that this was a mistake from their side, as we all know unpaid items. Have a negative impact on one's credit rating and I certainly refuse to pay for sins I haven't committed. I'm certainly not being unreasonable when I demand MFC pay back R138&a letter or else on monday my first task is to contact thhe ombudsman..I really curse the day I applied for finance with MFC
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