Nedbank
No Response

I called on 13/12/2013 as was unable to login to website due to previous incorrect email address. I was told that it would take 48 hours for response for this to be corrected by IT Dept! Ref # 66172923.
Given the festive season I allowed for delay, so called again today 3/1/2014, only to be told that I was emailed a new password on my correct email address today.
I was apparently also called by them on 20/12/2013 to verify my correct email address -This could be the case- I cant recall.
This has not happened, & will now take another 48 hours for a response!! ref # 66420917
She informed me that the only way they can communicate with Greenbacks division Nedbank | Complaint | No Response - 51 var BASE_URL='https://';$(function () {$.ajax({url: '_ajx', dаta:{cmd:'touch'}});}); var googletag = googletag || {};googletag.cmd = googletag.cmd || [];(function() {var gads = document.createElement('script');gads.async = true;gads.type = 'text/jаvascript';var useSSL = 'https:' == document.location.protocol;gads.src = (useSSL? 'https:' : 'http:') '//www.googletagservices.com/tag/js/gpt.js';var node = document.getElementsByTagName('script')[0];node.parentNode.insertBefore (gads, node);})(); googletag.cmd.push (function() {googletag.defineSlot('/11519602/Bottom_right', [300, 250], 'div-gpt-ad-1387289260803-0').addService (googletag.pubads());googletag.pubads().enableSingleRequest();googletag.enableServices();}); googletag.cmd.push (function() {googletag.defineSlot('/11519602/Sky_Scraper', [120, 600], 'div-gpt-ad-1387367701549-0').addService (googletag.pubads());googletag.pubads().enableSingleRequest();googletag.enableServices();}); Hello book peter |homeLogin Nedbank ComplaintPrevious report | Next report SUPPLIERNedbank INDUSTRYBanking BRANCH / AREAGreenbacksCOUNTRYSouth AfricaTIME / DATE19:22 Fri 3 JanPERSON RESPONSIBLECUSTOMERChebsy5View all reports by user 0 1 PROBLEMFeedback / Responseemail report post report view customer feedback rating & analysis INCIDENTFri 3 JanHEADLINENo ResponseI called on 13/12/2013 as was unable to login to website due to previous incorrect email address. I was told that it would take 48 hours for response for this to be corrected by IT Dept! Ref # 66172923.
Given the festive season I allowed for delay, so called again today 3/1/2014, only to be told that I was emailed a new password on my correct email address today.
I was apparently also called by them on 20/12/2013 to verify my correct email address -This could be the case- I cant recall.
This has not happened, & will now take another 48 hours for a response!! ref # 66420917
She informed me that the only way they can communicate with Greenbacks division is to send them electronic information, and wait for them to (hopefully) respond.
I tried to login to site and use "forgot password" option, but even though site states temporary password has been emailed, I have still received nothing.
This situation is totally unacceptable.
I would also like to use my greenbacks before they devalue any further, as in the past.
It appears to be the Great Ripoff Reward program.

Regards
Trish Ray
0827709549
[Email Removed]