The bank offered somebody the loan amount of R50.000 and the credit card amount of R 10.000 November 2012 and informed me around February 2013 that there was a accounts opened on name. They investigated and informed me that indeed it was and requested my statements and ID copies. I was promised that the bank was going to clear my name from the credit bureau. Until today my name is listed with Trans Union. When phoning the investigating officers I keep on being told my name was on the list to be removed from credit listing but nothing has been done thus far. Case Ref: 13/081540. I have not been referred to the senior manager only to the investigation officer through his cellphone cause their 0112569101/03 was not working since. Really this is not acceptable.
I hope my request can now be attended to as soon as possible.
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