AfricaComplaints.com » Business & Finance » Complaint / review: Computershare - Share transfe | #283487

Computershare
Share transfe

I have been trying to get my MTN shares transferred to LM via Computershare since Jan 2013. They sent me the forms, etc. We completed the forms and made a payment of R 231.99 into their bank account on the 2/1/13. On the same day I sent the forms to Computershare via Registered mail, tracking no. RD 777 730 053 ZA. On the 28/3/13 I lodged a complaint on their 0861100946 number. The result of that was that I was told to that they had only received forms from the transferee and the payment and my forms were missing. Which was odd as everything was in one envelope when I posted them. Anyway, I was told to fill the forms again and send them to Computershare. I completed the forms again and sent them via Registered mail, tracking no. RD876600576 on 26/8/13. On the 31/10/13 I spoke to Samantha @ Computershare and she told me that forms from the transferee were not signed and that they had sent him an email to that effect. I asked her to send me the email so that I can handle the matter. She said she will. On the 14/11/13 I spoke to Seipati and she also promised to send me the email. Up today the shares are still not transferred and no email. I'm frustrated with poor service from Com

Date:

Company: Computershare

Country: South Africa   City: Johannesburg

Category: Business & Finance

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