I applied for a personal loan last Saturday and got an email the Monday from Shaheema confirming that it was approved pending relevant documents. She phoned me everyday to remind me of the docs, and when I sent it, she phoned a few minutes later to take me through the process, and kept me in the loop the whole time.
She was very friendly and extremely efficient. While their interest rates are quite high, the great service makes up for it! The process was completed around 15h30 in the afternoon, and my money was in my account first thing the next morning!
Well done Shaheema!! Capitec should be proud of you!
0 comments