Standard Bank
Card Cloning

I recently experienced card cloning and no matter how many e-mails I sent to the call centre, nobody could assist until Leareil Scott became aware of my struggle to resolve the matter. He took charge from begininning to end even though this is outside his scope of duty. I have never come across such a dedicated call centre agent, and even though the matter is in the right hands, he still checks to see if I am happy. This is rare and Mr Scott deserves more than a pat on the back. Please look after him Standard Bank. We need more people like him.