AfricaComplaints.com » Business & Finance » Complaint / review: Transunion Credit Bureau - ITC Changes Personal Info without YOUR Conscent!!! | #272069

Transunion Credit Bureau
ITC Changes Personal Info without YOUR Conscent!!!

Over the years I have realised that transunion has a tendency of changing customer info without consent of the client.

Everytime someone makes an enquiry on the profile, trnasunion updates your info (Address/Phone etc) as per the enquiry that came in.

I only supplied ONE residential address to transunion, but they have about 7 addresses in my profile.
Just this morning I couldn't reset my online access password because apparently I failed their stupid questions to confirm that it is me they are talking to.
I gave them my current Phone Number, and was told is wrong/not as per system, I gave them my previous one (s) and was told the same. Apparently my address and previous one doesn't match either. Proving the point that they change clients information using the enquiries they get from companies on the client.

It is dangerous that they do this as per enquiries coming through as there is a lot of in this country and identity is high. Anyone can just use an ID to make an enquiry and the foolishness of Transunion to update people's info will change the client's info as per the /bogus application. Leading to headaches when one needs to apply for ANYTHING.

Date:

Company: Transunion Credit Bureau

Country: South Africa   City: National

Category: Business & Finance

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