AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Have access to account 2x in 2 days! | #270504

Absa
Have access to account 2x in 2 days!

Have cloned my daughter's card and cleaned out her account overnight over night. Over a period of days, they had withdrawn small amounts - presumably to see whether they could get away with it. ABSA's system did not pick it up or warn her that there had been 5 small withdrawals of R90 each over a period of a week - surely this would be regarded as suspicious activity? The money was withdrawn in 3 identical but strange amounts of R1000 and some cents. Yesterday we blocked the account, then visited the branch, where we were advised to replace the card. We thought the whole incident was done with. But this morning my daughter has discovered that her rent money (which went into her account last night) was also overnight - again in 4 small amounts of R1000 plus some cents. So this morning it is off to ABSA again to repeat the process. And probably then a visit to another bank, to change accounts!

Date:

Company: Absa

Country: South Africa   City: Cresta

Category: Business & Finance

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