Called in the 27/08/2013 spoke to Asanda to cancel the policy, policy was not canceled, call in again 28/ 10/2013 spoke to Martha senior advisor, to cancel the policy, refunded money that was taken but did not cancel the policy, debit went off 26/11/13, this time my call was referred to Nthati, and she cancel the policy and said they will pay back the money, and will speak to her manager to pay back bank charges, Nthati was very helpfull and efficient and willing to help, she is an asset to Miway
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