Hi My name is karabo, i was in an accident on the 23/11/2013. i bumbed a owner of hyndai gets at back. it was only bumber that was damaged. i then gave the person i bumped all my particulars as i was at fault. we both agreed that i would pay the access as he insisted to taking his vehicle to his insurance (outsurance) the access was R1330.00 which i agreed to pay once the car was taken in. on the 14/03/2013 i recieved acknoledgment of debts of outsurance saying i owe them R5000 or i will to pay R11283.96 if payment is done after july. the assigned person i was speaking to from outsurance is Nyiko Ndhima. i requested nyiko to send all quotes done from their side so i can conclude with them, but that was never sent. instead day in and out am getting calls and more letters of demand stating i owe them money. i dont dispute the fact i was wrong but outsurance is misleading clients in a manner that no correct information was given to me, according to what should have happenend, they have contacted me once the vehicle was taken in, infromed me of the access or their cleint contacted for me pay the access amount as agreed. instead outsuranec harass me at work demand money. is it fair???
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