AIG Life South Africa
GOOD SERVICE ON CLAIM PAYOUT

I submitted a claim via email on Oct 25th... that claim has still be paid out BUT I also submitted a claim on Nov 12 and I've just received an email saying that this claim will be paid out next week and given all the details.

I called about the first claim and was finally told that it's been approved and will be going to Management for authorisation and payout soon too.

My reaction to the problem with the 1st claim was to cancel the policy but I'm glad I did not. I now know how to put a claim through correctly.

Thank you to everyone involved with my claim.