AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Despite waiting 10 working days still no response | #260181

Standard Bank
Despite waiting 10 working days still no response

After realising I had been the victim of debit card and reporting it immediately I was assured by the division that I would be contacted in 10 working days LATEST.

It is now day 11 and I have been put on hold by the division for over 33 minutes.

This type of service is never acceptable, but when it involves more than R 15 000.00 that was from my account and there is literally NO ONE that you can speak to - it becomes intolerable.

After being a loyal customer for more that 22 years it is apparent to me that I need to move on and as quickly as possible.

Date:

Company: Standard Bank

Country: South Africa   City: General

Category: Business & Finance

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