One year later... and still, no word from Hollard. They are happy to dismiss this incident as my improper maintenance of my vehicle.
correspondence below...
Good morning Lynn,
I am still awaiting a satisfactory answer to the issues I raised. My concern is primarily that I had to replace the battery in my car and I contend that it was the installation of the drive mate unit that necessitated this. In support of that contention is the observation that I have had no hassles with my car since the drive mate unit was uninstalled, and there were certainly no issues before it was installed.
Like I said previously, I find it offensive that Hollard, as a means to avoid liability, claims that my car isn't satisfactorily maintained.
I await your response.
Bzn2303
From: Lynn Buys [Email Removed]
Sent: 16 November 2012 09:48 AM
To: Bzn2303
Subject: RE: 7317007
Good morning,
My apologies for the delay. I have been liaising with the Account Manager regarding your concerns. They are currently reviewing your concern regarding the battery. I have requested that you be contacted to discuss this matter.
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