AfricaComplaints.com » Business & Finance » Complaint / review: Alexander Forbes Insurance - Car insurance claim | #248229

Alexander Forbes Insurance
Car insurance claim

Had a car accident on the 24 September 2013 and my girlfriend was driving. Submitted my claim on the 27 September 2013. Since then until today I have never received a single call from Alexander Forbes being my brochures and I did everything with them. Before the accident around the 19th September I called them to add to list my girlfriend as a driver on my policy and they refused saying I cannot add anyone under the age of 30 years yet the were two people listed on the policy who were under 30 years. When I mentioned this to them they said they dnt know how I got the policy because I was under age. Unfortunately on the 24 the accident happened with my girlfriend driving since I could not that day. The damage is a total of R87000 I called the insurance a couple of times to find out the outcome of the Claim and they told me they are not going to pay since I was not driving but forgetting the fact that they didn't want to add my girlfriend as a driver. It's been 3 weeks now I'm waiting for the repudiation letter from them and everytime I call they promise to get back to me but they never do not even once I'm still waiting even today. The list they can do is to call me
(Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Insurance by Hellopeter.com)

Date:

Company: Alexander Forbes Insurance

Country: South Africa   City: Sandton

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google