Wesbank
Failure to respond to numerous emails

I have paid my vehicle off before the due date probably a year ago. i have repeatedly emailed [Email Removed] i usually get an automatic response saying: Dear Valued Customer

Thank you for your email.

A consultant will respond to your message within 48-hours (excluding weekends and Public holidays.)

Please do NOT reply to this message as it is sent from an unattended mailbox.

Did you know: Registering for Account Services will not only save you time but also give you access to a multitude of useful services. View your WesBank accounts, request settlements, statements, tax certificates and more in real time, manage your personal details and even log queries online for a range of requests. Simply click on the Account Services button on our website [URL Removed]

Thank you for entrusting WesBank with your finance.

Customer Service Centre
E-mail: [Email Removed]
Tel: 0861 288 272
Fax: 0861 888 272

they have failed to get back to me, about any questions i have asked. they have failed to send me any confirmation that my vehicle has been paid off. only thing is the debit orders have stopped.

i feel this is unprofessional.