Virgin Money South Africa
No response: up the lake without a paddle

Hi there

I emailed Virgin Money South Africa a while ago (October 2) regarding queries I had about my statements and the amount I owed, which was starting to seem increasingly bogus as I went through my statements. I received a generic email saying they would get back to me soon, although in 6 days nothing has happened.

Please could a rep get back to me to answer my query? I would also like someone with answers, and not someone who is going to "escalate the matter" because I know that means they are not doing a darn thing about the issue.

Thanks
Tumi
(Supplier name changed from Virgin Mobile South Africa to Virgin Money South Africa by Hellopeter.com)