Just last week I lodged a complaint on this very site regarding an unauthorized debit on my savings account for credit card payments that are in arrears. FNB kindly credited my account with the difference of the amount for which I had made an arrangement with the attorneys and what my account was debited for. As it turns out i have ANOTHER credit card in arrears (which I had no knowledge of) and LOW AND BEHOLD, this morning ANOTHER EFT for ANOTHER R1700 was done on my SAVINGS ACCOUNT by FNB CARD which I did not authorise. My problem is not getting my accounts up to date. My problem is FNB doing these debits RANDOMLY AS THEY PLEASE WITHOUT NOTIFYING ME OF THEIR INTENTIONS. I can certainly make an arrangement with the attorneys handling the account BUT HAVING FNB DEBIT MY SAVINGS ACCOUNT AGAIN WITH A RANDOM AMOUNT on ANY DAY THEY SEE FIT, DRIVES ME MAD!!! (TWICE IN ONE MONTH!!!) What the is wrong with this bank??!!! In my knowledge ONLY SARS may debit accounts as they see fit NOT MY BANK which proudly states "HOW CAN WE HELP YOU? " Is this helping me???
I WILL be closing ALL my FNB accounts henceforth for obvious reasons.
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