AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - LOST CLAIM FORMS FOR PENSION PAY OUT | #224835

First National Bank
LOST CLAIM FORMS FOR PENSION PAY OUT

RESIGNED FROM (FNB SANDTON CITY) ON THE 24/06/13, COMPLETED FORMS FOR MY PENSION OUT (CLAIM FOMS) SUBMITTED TO MY MR VAN VYK, WAITED UNTIL END OF SEPTEMBER, CALLED HR SPOKE TO MS PETUNIA MAY TO FIND OUT HOW HOW LONG IT WILL TAKE SHE ESTIMATED 6-8 WEEKS.CALL METROPOLITAN THE COMPANY WHO WILL BE PROCESSING MY CLAIM.SPOKE TO A MR FINLY BEZEDENHOUT, TO MY SHOCKING SURPRISE THERE WAS NO CLAIM FORMS FROM HR .CALLED MS MAY TO FIND OUT WHAT HAPPENED SHE DID NOT KNOW, CALLED MR VAN WYK HE ALSO DID NOT KNOW, HE WILL FIND OUT.CALLED MS MAY WHOM REQUESTED I COME IN TO HER AND COMPLETE THE FORMS AGAIN SO SHE CAN FORWARD THEM TO METROPOLITAN SERVICE DESK, I WENT COMPLETED THE FORMS AS SHE WAS DUE FOR LEAVE THE FOLLOWING DAY. CALLED MR FINLY @ METROPOLITAN TO CHECK IF ANYTHING HAS CAME THROUGH AND NOTHING APPEARED ON THEIR SIDE. A WEEK LATER CALLED MR VAN WYK HE CLAIMS HE SENT FORMS TO HR.ASKED FOR A CONTACT PERSON I CAN SPEAK TO SINCE MS MAY IS ON LEAVE. SPOKE TO MIS XOLILE ON 0875113353WHO WAS OF NO HELP SINCE IF I MAY QOUTE"I DONT KNOW WHO MS MAY SUBMITTED THE FORMS TO AT OUR HR SINCE SHE IS ON LEAVE ONLY SHE WOULD KNOW) HOW LONG DO I HAVE TO WAIT TO GET ANSWERS AND MY MONEY??? STEVE HELP!!!

Date:

Company: First National Bank

Country: South Africa   City: JOHANNESBURG

Category: Business & Finance

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