First National Bank
FNB - FREE? Webroot Security

I am really confused right now. I want to download and install the FREE software provided by FNB (aparently) as found here: [URL Removed]

It clearly states that:
The FREE download of Webroot (R) SecureAnywhere (TM) for all FNB Online users will give you the protection you require while on all secure sites - not just on Online Banking and Online Banking Enterprise (TM)!
AND
What will it cost?
Webroot (R) SecureAnywhere (TM) is absolutely free to Online Banking and Online Banking Enterprise (TM) users.

Searching before downloading and installing I found this:
https:///first-national-bank/complaints/fnb-webroot-fiasco-1156412
https:///first-national-bank/complaints/fnb-deceives-customers-1113290

Both have had no response from FNB. Can I trust what this bank says or not?

Kind Regards
Fanus