On the 3rd of September 2012 we cancelled our agreement with ABSA Business Integrator, but they continued to collect debit orders from our account until November 2012. I have sent them an email on 29/04/2013 (which was acknowledged and I quote: "Your e-mail has been forwarded through to a consultant who will investigate your enquiry or complaint, and reply as soon as possible.") and again on 10/07/2013 without any response. It does also not help to phone their helpdesk. All that I ask is that they must pay us the money back which was collected after cancellation of our agreement with them.
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