Standard Bank
No response on query 411 56 234

I logged a call at Standard Bank on 2 September regarding an error when attempting to purchase prepaid electricity through their smartphone app. The agent stated someone will contact me within 7 days. On 18 Sept I spoke with Tinyiko and on 19 Sept I spoke with Jabo, both indicating that I will receive a call before close of business the same day. To date I have not received feedback from Standard Bank. Nearly a month without service that used to work in the past - it's appalling!