Good Day Roxanne And it is with great discomfort and disappointment that we write this email to you today.
We want to advise you that we will be giving feedback on the below HelloPeter complaint based on yet another incorrect debit done on 20 September on this personal loan account after you ensured us that this was sorted out. 2013-09-2 Description. NAEDO DEBIT ORDER CAPITEC /13517651220001 Amount (R). -2, 849.06 We will also now approach the Banking Ombudsman with a case against Capitec Bank regarding discomfort to the Customer and you guys causing my husband an extremely bad Credit Rating and fees at his bank. You now caused him R280 worth of fees and Unpaid Debit Orders on his account once again. We will take this matter with the attached and below to the Ombudsman as they already advised us based on this feedback that we have a strong case to take forward against Capitec. An apology with empty promises will definitely not suffice this time around. My husband opened a Global One account with you guys as he was impressed with the fees, but after this incident once again recurring, I need him to rethink his decision carefully. Definitely not a Bank where you want your salary depo
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