AfricaComplaints.com » Business & Finance » Complaint / review: Ebucks - Downgrade without warning | #209736

Ebucks
Downgrade without warning

I used to be on level 5 with eBucks and enjoyed the many privileges it offered.

In July FNB changes it's reward system, adds a charge to Private clients card - but doesn't mention that the client will have to start earning levels all over again.

SO now when I check my Level in the hope of making some bookings I have been reduced to Level 2 - and I must now do all the things I did for the past several months BEFORE I can get back to level 5 again.

Really unfair - didn't expect FNB to do a Voyager on us.

(Supplier name changed from First National Bank to Ebucks by Hellopeter.com)

Date:

Company: Ebucks

Country: South Africa   City: EBucks

Category: Business & Finance

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