I SIGNED A 1 YEAR CONTACT WITH PLANET FITNESS IN 2010, WENT FOR A YEAR AND THEN STOPPED AS MY CONTACTED ENDED. NOT READING THE FINE PRINT THAT YOU HAVE TO SUBMIT A CANCELLATION LETTER TO CANCEL THE CONTRACT COMPLETELY. I HAD A PHONE CALL FROM BELINDA IN DECEMBER 2012 STATING THAT I WILL BE BLACKLISTED IF I DON'T PAY THE ACCOUNT.
TO WHICH I TOOK RESPONSIBILITY FOR AND STARTED PAYING OFF. I SENT SAYA RECOVERIES THE CANCELLATION LETTER... DID ALL THE RIGHT THINGS. ONLY TO GET A EMAIL FROM A LADY NAMED DELI ON THE 7 JULY 2013 SAYING THEY NEED THE CANCELLATION LETTER. I FORWARDED THE SAME EMAIL I SENT TO BELINDA AND REQUESTED AN UPDATED STATEMENT FOR WHICH TO DATE I HAVE HAD NO RESPONSE
I CALLED BELINDA YESTERDAY FOR AN UPDATED STATEMENT ONLY TO FIND OUT IV BEEN CHARGED FOR THE WHOLE OF 2013 TO DATE. I PHONED BELINDA ONLY TO GET SHOUTED AT AND TOLD: SHE IS NOT INTERESTED IN WHAT I HAVE TO SAY I MUST JUST RESEND THE LETTER.
SO FOR A THIRD TIME IV SENT THE LETTER AND HAVE TOLD HER I WILL BE CONTACTING A LAWYER AND INFORMING HER OF HER RUDE MANNER. SHE EMAILS ME BACK ACCUSING ME OF THREATENING HER AND TELLS ME SHE DIDN'T SHOUT AT ME SHE WAS JUST FIRM WITH ME.
ABSOLUTELY DISGUSTING
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