The Insurance Institute of South Africa (IISA) works in partnership with Milpark Business School and UNISA to offer insurance professionals industry related qualifications. Having completed a higher certificate with MBS, I was now applying to continue with the advanced programme which is administered by UNISA. What a shock I recieved when UNISA stated, point-blank, that they would not recognise my Milpark credits. I then called IISA and was referred to a Charmaine Koch who took my call promptly and with a cheerful attitude. She cut short what might have been a long story and was willing to state my case directly to UNISA on my behalf. The result: confirmation of my registration recieved from UNISA within the hour. Charmaine (and her sensible liaison with the UNISA bureaucracy) was professional and gave me a sense of hope from the moment she took my call. She is a huge asset to the Institute and to the training/education sector of our country as a whole. Thanks Charmaine!
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