Company I work for had a dep via EFT into our Standard Bank account, eft was from ABSA bank client, all info on our statement was Cashfocus... and the amount, this was the 04/07/13. We dealt with Brandon Granger, Kennedy Kitchen and emailed Ms Lynne Jolliffe, (never replied) all Standard bank said they could do is give us a telephone number in ABSA bank that to this day is not answered. Went back to Standard Bank, no results, Mr. Kitchen suggested I ask the client to verify my enquiry. I do not know who the client is, that is what I am trying to find out. ABSA 011 846 1759 not answered; was told to 086 000 7070 they sent us to 011 350 3646 (not answered) call 011 895 6000 they cannot assist, told us to go back to 011 846 1759, complete circle. How is it possible that between the two banks we cannot find who deposited the money into our account?? Standard bank informed me that it is my duty to trace the deposit even though our account is with them, ABSA the left hand has no idea what the right hand is doing, we were even told all numbers have changed and they do not know who to contact. We give up - two banks that really find it hard to assist clients
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