Refer to my complaint dated 19 August 2013.
I had a telephone call from someone at some or other Department on Saturday morning, 24 August 2013. Following the conversation, 'someone' was going to phone me, to finalise the online registration. This never happened.
This afternoon (Friday, 30 August 2013) I spent an HOUR at the Clearwater FNB branch, trying to finalise registration of online banking. I left there, under the impression that I can access the online banking and utilise same for my business purposes.
I just tried to do so. I am not able to.
Please note: should I not be able to access online banking by end of business on Monday, 2 September 2013, I will be closing the account that I just opened with you. I will not be putting myself through the aggravation of dealing with another useless banking institution!
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