Clientele Life

I HAD A POLICY WITH THIS COMPANY AND HAD FINANCIAL PROBLEMS SO I DECIDED TO CUT DOWN ON UNNECESSARY EXPENSES. IN JANUARY THIS YEAR I CANCELLED MY POLICY WITH CLIENTELE AND LATER FOUND OUT THAT THEY HAVE BEEN TAKING MONEY FROM MY ACCOUNT WITHOUT MY AUTHORIZATION ON THE 15TH OF EVERY MONTH. REMEMBER I HAVE CANCELLED MY POLICY WITH THEM SO, WHAT GAVE THEM THE AUTHORITY TO DEDUCT MONEY FROM MY ACCOUNT. WHEN I WAS THEIR CLIENT I DID NOT EVEN USE THE 15TH AS MY DEBIT ORDER DATE AS I RECEIVE MY PAY LATER IN THE MONTH. I REGARD THIS AS AND . THEY DEDUCT MONEY FROM MY BANK ACCOUNT WHEN I DO NOT HAVE MONEY AT ALL. WHAT ABOUT BANK CHARGES

I CONTACTED THEM ON THE 15TH OF AUGUST WHEN I SAW A NOTIFICATION ON MY CELLPHONE THAT MONEY IS AGAIN FROM MY ACCOUNT. THE PERSON I SPOKE TO AT THE CALL CENTRE ADMITTED THAT THE SYSTEM DOES SHOW MY POLICY WAS CANCELLED IN JANUARY. SO THEN I ASKED WHY ARE THEY STILL CONTINUING DEBITING MY ACCOUNT? SHE INFORMED ME THAT THERE IS SOMEONE WHO IS REGISTERED UNDER MY NAME AND THEY ARE USING HIM TO DEDUCT MONEY FROM MY ACCOUNT. I DONT KNOW HOW THIS COULD HAPPEN. I WAS TOLD INVESTIGATORS WILL COME BACK TO ME AND SHE CONFIRMED THAT I WILL BE PAID