My LED TV and Pioneer DVD player decided to stop working. I immediately phoned A&G which is my insurance company and spoke to a lady called Denise Naidoo.
Denise was so professional and helped me in such a understandable way with my claim. She was always one ahead of me when I needed some advice on how to go with quotations, etc!
I had to wait a week for the electronic company to give a final report on the cause of damage. After I received the report, I immediately faxed it to Denise at Auto & General and about two hours later I got a call from Denise to say that my claim was approved and will be paid out within 2 to 3 days!
Thank you Auto & General and thank you Denise for superb service!!!
AJ Barnard
Oudtshoorn
South Africa
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