Standard Bank
Sometimes one is just speechless

I opened up a socalled Prestige Account with Standard Bank in January. Many promisses, eg a free Diners Card and an allocated Banker etc...

Up to now, nothing. Not even a call from the 'allocated banker' to introduce him/herself.

So I sent them a complaint.

Standard Bank Prestige Banking responded to my complaint about not sticking to their promisses:

Standard Bank: Hello, my name is (did not understand - phone number 011376 4000). I am calling in connection with your complaint. Is this a convenient time to speak?

Me: yes, it is

Standard Bank: But before we continue, tell me: how much money would you like to invest with us?

Me: speechless