My fnb experiance in the last two months has been absolutely shocking not to even mention the last two days of FNB ive had, i had spoken two 6 different consultants on the phone no one helped and went into two different branches and NO ONE FIXED the issues i was having.
On the 02 August at 15:45 I went into the branch mad and frustrated and Palesa assisted me and sorted out all the problems I had within 5 minutes and sorted the issues before I left the counter. ( I am still waiting for the call centre to call back)
Palesa really changed my mind about leaving FNB banking by just doing her absolute best and going the extra mile.
Thanks you Palesa, I look forward to doing business with YOU in the future.
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