Standard Bank
Debit order coming off without my authority

I have sent this complaint in as seen in the copied text below two months ago. The call centre said I must email them if this happened again which I did to the lady Lindiwe Ledwaba Senior Consultant - Customer Contact Centre
Service Recovery Unit Tel: 011 2994160 Fax: 011 6368890/011 631 8943
Email: [Email Removed]
& I have not had my July and Now my August problems sorted out. What now standard bank?

Information from my last email complaint:
SR 34642573 Disputed debit orders and reversals done