AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Unauthorised and debit orders | #280443

Standard Bank
Unauthorised and debit orders

We have been going out of our mind trying to get std bank from not allowing 3rd party's to debit funds from the account, we have been phoning on our expense and time reversing the debit orders during each 40 days. Hundreds lost in the meantime for debit orders past the 40 days. NTN senior bud R99.99 every month. Now that we are trying to get this investigated, std bank just says that they cannot help, they reverse, IF requested IN 40 days, alternatively we as the CUSTOMER must request the contact details of the company that debit the account at a COST of R20 each, absolutely outrages to say the least, we as the CUSTOMER must pay because standard bank just allows anyone from outside to say they have a agreement signed by us that allows the debit order? Why is there no proper security checks being done here, is standard bank receiving commission on each debit order, we cannot help but think this is being done inside the bank because we simply cannot get standard bank to realise who is the customer at the end of the day? Why should we be held responsible for inside the bank, we are in the process of laying a charge at the police as it is money being.

Date:

Company: Standard Bank

Country: South Africa   City: Presige

Category: Business & Finance

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