This company had deducted R900 in 4 seperate UNAUTHORISED debit orders within 48hrs. Thankfully I have sms-notification. The reference they used was Smartfligh. I have never had any contact with any of these companies. Standard Bank managed to trace this SmartFligh down to a company called Prosparien Capital. as would be expected, I tried to contact them and speak to a supervisor or manager, with no sucess. On their website I found a link to a legal department called VGV where I made contact with a lady called Elmy [Email Removed] I emailed my complaint to her and she forwarded on.
I then received an email from a lady called Elma Malan [Email Removed] who works for Platinum C3 which I assume is part of Proparien Capital. Elma then gave me a story that another company gave them my details in 2005 for outstanding debit orders. She also said that this was a mistake as there IT department made some system errors and there was no outstanding debit orders to be deducted. This is.
Now, the funny part... my account was only opened in 2011 and I have never dealt with any of these 3 companies.
Good thing is, Standard Bank has managed to returned the debit orders.
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