I opened a new business account 2 weeks ago. (I also have a number of other accounts with FNB). I am unable to view this account via the online banking system. I have been given many reasons for the failing, the latest being that there is an error in the online banking system and that all new business accounts are similarly affected.
What amazes me is that (a) the call centre is unable to provide an indication of when the error will be resolved and (b) if there was indeed an error affecting all new business accounts, this issue has not been brought to the attention of all clients and particularly the employees of FNB
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