I submitted a claim on 9 July with all relevent details as I have in the past. It normally takes 7 to 14 working days to process. I called on thursday (25) on to through to a lady named Tristen that confirmed receving the docs & advised it was sent to an examiner. I asked her for the name & was told that there are no comments on file hence she does not know. At that point it was 12 working days already & NOBODY bothered to call me. Tristen asked me if I sent my ID which I didnt as I never had in the past. Since Thurs, still no one has bothered to call me.
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