My supplier is having a special so I needed to get funds from client to pay before special was over. However, my client has the misfortune of having a Standard Bank account, so even though my client paid into my standard bank account, it did not clear straight away. I phoned internet banking support, and they said their terms are 0-24 hours for funds to clear. This is unacceptable and not the industry standard! By the time I receive the funds, my supplier's special will be over and I will have to refund my client their money.
Extremely disappointed!
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