AfricaComplaints.com » Business & Finance » Complaint / review: Finrite Insurance Administrators - Warning | #123172

Finrite Insurance Administrators
Warning

Please be warned about Finrite's to rob people out of their 2 year Service provider warranty on phones.
Finrite's policy is to fix liquid damage phones should their "repairs department" redeem it fixable and only when its not economically fixable will they authorise a new phone payout.
However when a phone is liquid damage it loses its service provider warranty, as liquid damaged phone will constantly have faults, and their warranty on "fixed" phones is for 3 months.
What then happens when your phone has issues like slow system, speaker or button faults 4 months later, who do you take the phone to? With this they say you can send it back to them but it will be a new claim, meaning you have to pay the excess, and you will be charged for the repairs, repairs that would have been covered by your service provider's warranty.
They avoid the expenses of new phones by "fixing" water damaged phones but this hurts the consumer as your phone will not have any warranty from neither them nor the service provider and all other damages will have to be covered by you, damages that would be free when the phones are simply replaced.
Edgars knows about this but still sell people this insurance.

Date:

Company: Finrite Insurance Administrators

Country: South Africa   City: Head Office

Category: Business & Finance

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