On the 25/05 is had settled my standard bank personal loan that was handed over to DMC. Yesterday (29/05) I phoned the call centre and spoke to a lady with the name Pumeza. Although she confirmed that the account is showing as settled, I warned her that I had received notification from my bank that a debit order from DMC is due to be processed. After holding on for about thirty minutes to get to speak to somebody other than the answering machine, the debit order still was processed, which leads me to believe that my phone call was in vain. Fortunately there was not enough money in my account. I would just like to know why this had happened? And who must now pay for unpaid debit orders on my account? Further to me settling my accounts I requested them to clear my name with the credit bureaus which was also not done.
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