AfricaComplaints.com » Business & Finance » Complaint / review: Nedbank - Greenbacks order placement and tracking | #118781

Nedbank
Greenbacks order placement and tracking

Mothersday order
order placed on 070513
NetFlorist: Charlene 17:00 on100513, Diego 9:30 on 110513, Shaolin 9:40 on 110513
Greenbacks: Keagan Pillay at 10am 62769369
as per him greenbacks is closed.
called back and spoke to numphundo @ 11:10 as Keagan never got back to me yet.
Natasha said that she was not made aware by numphundo that I had a reference.
she said that Keagan wa still following up and that they would update me in 15 minutes time, the time is now 11:20 and I have spent another 15 minutes on the phone while they were checking "info"
Sheldon, NetFlorist could not honour delivery, because it was processed on the 090513, which was after closing date.
Sandile on 20052013. He sentemail to confirm order. ref 62891357
Lowell called on 21/05/2013 to specify that order is being processed.
23/05 09:53 - spoke to Fuslin at NetFlorist, who said she could not pick up the order. She said that she would get their GreenBacks Consultant to call me back.
Went to Nedbank for help, they advised me to call the card division.
I called them from the bank and spoke to Nazeera, who in turn said that Dillon before she says anything else because I am tired of speaking to incompetent people at t

Date:

Company: Nedbank

Country: South Africa   City: Online/Card division

Category: Business & Finance

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