AfricaComplaints.com » Business & Finance » Complaint / review: Finrite Insurance Administrators - Wow! The customer service is the best | #115824

Finrite Insurance Administrators
Wow! The customer service is the best

Yet again I have spoken to one of your consultants (Patunia), my call was made at 20/05/13 @16h40 I requested to speak to somebody senior, I was then ask to hold the line for 20 minutes! what is wrong with your customer care? I have had it now, each time i get ask to hold I guess this is how you get rid of your customers, instead of just informing me that there is nothing they can do! To wait 3 weeks for feedback is ridiculous. You company is quick to reply when a complaint is logged via Hello Peter but then nothing gets done!!!

Date:

Company: Finrite Insurance Administrators

Country: South Africa   City: Head Office

Category: Business & Finance

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