Do not Worry Sir... Criminals have hacked / cloned your card but ABSA CREDIT CARD DIVISION has your back ... (As the fraudualent transactions keep on flying in)
THEY WILL CONTACT YOU WITHIN 48HOURS!!
No contact -- I return to local branch next day... JUST WAIT SIR THEY WILL CONTACT YOU.
SIX DAYS GO BY --- They Spoil me with a SMS giving me my reference number____ GEEEEE you shouldn't have _ _ _ WOW and to think you invite me to CALL YOUR Call Centre _ _ _
I call... I hold... I act civil...( I"M SOOOOOO Greatful for my wife's CAPITEC Debit card that we had to use for our trip Sunday to Monday.) I finally give my reference number and is placed on hold again... A caring lady comes on the line and re-assures me _ _ _ WE Will CALL YOU BACK HA HA This was Monday. (Six days since the initial 'hold ' was place on my Credit Card _ _ _ Six days!!!
ABSA do the math
----- 2013 MAXIMUM MARKET SHARE MEANS
48 HOURS PROMISED = 48 HOURS FOLLOWED UP
------ 2013 MINIMUM MARKET SHARE MEANS
48 HOURS PROMISED = 8 DAYS 1 SMS AND A PILE OF 'We-don't-care
TIC TOC... TIC TOC
Wake up from your COMFORT ZONE SNOOZE!!
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