As of April this year Auto and General has amended my policy by issuing a 180% increase in excess and a 22% premium increase.
After my first year of insurance, they have almost tripled my excess and SIMULTANEOUSLY increased my premium with the reason that costs of repairs/towing/parts increase every year. Yet the value of my vehicle is decreasing every year. Doesn't make sense. The inflation rate only rose 6% from March 2012 - March 2013 but their prices increase exponentially!
I feel they quoted me a low price to get my business and subsequently increased my premium after a year.
From experience, premiums have ALWAYS decrease yearly.
The justification provided does not warrant the actions.
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